PROFESSIONAL EXPERIENCE

Senior Administrative Analyst 02/2019-07/2020

LG Landers Law

•Implemented new administrative procedures, optimizing document production and ensuring seamless records management.

•Assisted in preparing requests for legal services, showcasing experience in drafting and preparing contractual documents.

•Prepared and reviewed budget recommendations, monitored expenditures, and ensured compliance with budgetary limitations.

•Compiled and analyzed data for case reports, providing recommendations for improving work operations and administrative procedures.

Administrative Clerk 07/2018-02/2019

Pasadena City College

•Aligned new student programs and services with the goals of the Student Personal Counseling department. Prepared and coordinated the department budget for optimal resource allocation for student events and services.

•Prepared reports for College Administration, providing insights into department activities and performance.

•Diligently maintained record-keeping procedures related to HIPAA (Health Insurance Portability and Accountability Act) with utmost confidence.

Inventory Manager 07/2015-11/2017

Plati German Car Center

•Managed scheduling, training, and inventory control for a high-end vehicle service center.

•Oversaw budget expenditures for inventory procurement and maintenance operations, ensuring compliance with financial guidelines.

•Prepared and reviewed financial reports, providing analysis and recommendations for cost-effective inventory management.

•Drafted and prepared contracts and agreements with suppliers, maintaining detailed specifications for high-quality service delivery.

Regional Supervisor 01/2007-11/2015

National Taekwondo Center

•Implemented highly effective efficiency solutions that significantly reduced costs and enhanced profitability for four martial arts centers.

•Maintained operating schedules to provide optimal coverage for classes and events, demonstrating organizational skills.

•Designed, coordinated, and maintained community outreach programs and activities for a martial arts studio, focusing on developing engaging marketing materials and publications for education and engagement purposes.

•Represented the centers at professional, member, and community meetings, fostering collaboration and community engagement.

Manager 08/2008-08/2010

Downtown Auto

•Oversaw all managing operations, including accounting, marketing, sales, customer service, and quality control.

•Managed diverse teams directly, fostering customer satisfaction and delivering high-quality service.

•Coordinated successful marketing campaigns, resulting in increased customer acquisition and retention.

•Drafted manuals and documents relating to operational issues and marketing strategies.

EDUCATION

Master of Public Administration (MPA) with Urban Affairs Concentration 2023

University of La Verne

Bachelor of Arts (B.A.) in Political Science 2019

University of La Verne

RELEVANT SKILLS

Analytical:

•Enhancing work operations and administrative procedures through recommendations

•Compilation and analysis of comprehensive reports

Administrative Proficiency:

•Optimization of document production processes

•Expertise in records management

Management and Supervision:

•Skilled scheduling, training, and inventory control

•Diverse team management fostering collaboration

Community Outreach and Marketing:

•Design and coordination of community outreach programs

•Development of compelling marketing materials and publications

SOFTWARE PROFICIENCY

Adobe Suite - Premiere, Illustrator, Lightroom, and Photoshop

Chronos

Google Workspace

Microsoft Office

Monday.com

Salesforce

ADDITIONAL LANGUAGE PROFICIENCY

•Spanish

•Italian